Let's Talk About Your Portfolio.
Tell us what you manage and where. We'll show you what one accountable partner looks like.
Direct Contact
Phone: (316) 259-9262
Email: Info@southernfacilitymanagement.com
Service requests: service@southernfacilitymanagement.com
Emergency Line: 24/7/365, separate from office hours
Based in: Birmingham, Alabama
Target Response Times
Emergency (life safety, downtime) Immediately
Urgent (same-day) 30 Minutes
Standard requests 0.5 Business Days
These are targets, not guarantees.
Trust & Credentials
Licensed & Insured
Frequently Asked Questions
What is a single-point-of-contact facility provider?
One accountable partner who coordinates every trade (HVAC, electrical, plumbing, and more) instead of you managing separate vendors for each.
Do you cover multiple states or locations?
SFM coordinates qualified local service partners through a centralized management model, so multi-location operators get one point of contact and a consistent standard of reporting as we add coverage in new markets.
How are subcontractors vetted?
Every subcontractor in our network is vetted for licensing, insurance, and quality before being dispatched to any property.
How fast is emergency response?
Emergency requests are answered immediately by a real person, not an automated queue, and dispatched to a vetted technician right away.
What's included in a maintenance contract?
Scope varies by property, but typically includes preventative maintenance scheduling, emergency dispatch, inspections, and reporting, all under one agreement.